Maintenance requests and preventive maintenance are fragmented
You keep fixing the same thing because there's no data-driven link between downtime events and maintenance actions.
The problem
Who feels it most
Maintenance leads, operators who report issues verbally, and production managers who see recurring stops.
How common is this?
Unplanned downtime affects the vast majority of manufacturers. Paper-based maintenance tracking remains the norm in SMEs.
Typical workaround today
Paper logbooks, WhatsApp messages, verbal requests to the maintenance team, and spreadsheets that track nothing systematically.
Why ERP / WMS doesn't solve it
ERP maintenance modules are heavyweight and SMEs often don't adopt them. There's no linkage between real-time downtime events and work orders.
Business impact
Repeat stops from the same root cause — untracked MTBF/MTTR
Spare parts not available because failures aren't predicted
Reactive maintenance costs 3–5x more than planned maintenance
Create work requests from downtime events, track to completion
From any downtime event, operators tap 'Create work request' — pre-filled with machine, time, duration, and downtime reason.
Maintenance team sees prioritised work requests with full production context: which machine, what happened, how long it's been down.
Simple PM calendar with checklists for recurring maintenance tasks — assigned to maintenance technicians with due dates.
MTBF and MTTR dashboards are derived automatically from downtime events and work completion timestamps.
Maintenance history per machine builds over time, enabling data-driven decisions about repair vs. replace.
Ready to solve this?
Book a demo and we'll show you exactly how Frontlink addresses this problem in your environment.