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Contract manufacturing your customers can rely on.

Your customers are brands. They send orders with their own specifications, want to know where their batch is and expect the certificate with the delivery. Frontlink keeps everything in order per customer, per order and per batch.

What your customer sees, without calling.

Brand owners want to know where their order is, what of theirs is in stock and whether the documents are ready. In the customer portal they see it themselves. A tour, as your customer sees it.

  1. 1 / 6Only for your customer

    Your customer gets in by invitation and with two-step verification. Each user only sees their own company's data.

  2. 2 / 6Orders and progress

    Which orders are running, what is planned and what was delivered. With every order the materials and whether they're in stock.

  3. 3 / 6The customer's stock

    Labels, jars or finished product that belong to the customer and are held by you, per lot. No more spreadsheet by email.

  4. 4 / 6Receipts and deliveries

    What came in for the customer and what went out. With date, quantities and lots.

  5. 5 / 6Documents ready to take

    Specifications and certificates in your house style, without your supplier's name. Shareable with a link.

  6. 6 / 6The release certificate

    Per order, with the customer's reference, the lots used and the allergen and organic statement. Ready as soon as quality releases it.

1. Only for your customer Your customer gets in by invitation and with two-step verification. Each user only sees their own company's data.

Example with fictional data.

From formula to quote.

A brand owner asks for a price for a new product. You calculate it from the claim per capsule, the overage, the capsule size and the packaging, at different quantities.

Quote · Magnesium + B6Version 2
ActiveClaim per capsuleOverage
Magnesium100 mg+ 5%
Vitamin B61.4 mg+ 20%
Capsule size0PackagingJar 90
2,500 jars€3.12per jar10,000 jars€2.48per jar25,000 jars€2.21per jar
Quote as PDF
  • Calculate from the claim

    Per active ingredient the claim per capsule, with the overage alongside.

  • Scenarios side by side

    The same formula at different quantities and packaging, so the customer can choose.

  • Versions recorded

    A quote gets versions. What was sent is fixed.

Whose stock is this?

In contract manufacturing your warehouse holds stock of your customers: their labels, their jars, their finished product. Frontlink knows per lot who it belongs to.

Own stock

Yours, for all customers.

  • Capsules size 0
  • Magnesium citrate
Customer-owned

The customer's, only for that customer.

  • Label Naturel D3
  • Jar 60 with logo
  • Omega-3 60 caps
On consignment

With you, but not yet bought.

  • Vitamin D3 powder

Items made for one customer belong to that customer. That comes from your ERP.

Documents, without your supplier.

Your customer wants a specification and a certificate of analysis. But not your supplier's name. Frontlink makes a new version in your house style.

From the supplierNutrichem GmbH · HamburgProduct: Vitamin D3 100,000 IU/gBatch: VD3-2291Assay: 101.2%
Converted →
For your customerYour company · your house styleProduct: Vitamin D3 powderLot: L24-0913Assay: 101.2%Reviewed by quality before it goes out

The certificate with every order.

With every released order a release certificate, built from what really happened. No Word file someone fills in.

Release certificateRevision 1
Customer
Naturel & Co
Your reference
PO-88213
Product
Vitamin D3 60 caps
Batch
88213-A
Best before
03-2028

Raw material lots used: 4

Allergens: noneOrganic: no
Approved · B. Smit
  1. 1From the order

    Customer, reference and product come from the order.

  2. 2From the warehouse

    The lots are the lots that were really issued and received.

  3. 3With statements

    Allergens and organic status are on it.

  4. 4Signed and stored

    Approved with a PIN, and every change is a new revision.

Frequently asked questions.

Can our customers follow along themselves?

Yes. In a portal, customers see their orders, the progress and the documents per batch, such as the certificate of analysis.

How do we handle customer-specific specifications?

Per customer and product you record formulations, packaging, labels and norms. Frontlink prepares the right version for every order.

Does this fit alongside our ERP?

Yes. Frontlink works alongside your ERP: orders come from it, completions, consumption and invoices go back.