Co-packing and filling, for many brands at once.
You fill and pack for brands, each with their own products, materials and requirements. Frontlink keeps each customer's specification at the line, tracks their materials and tells them where their order stands.
What your customer sees, without calling.
Brand owners want to know where their order is, what of theirs is in stock and whether the documents are ready. In the customer portal they see it themselves. A tour, as your customer sees it.
- 1 / 6Only for your customer
Your customer gets in by invitation and with two-step verification. Each user only sees their own company's data.
- 2 / 6Orders and progress
Which orders are running, what is planned and what was delivered. With every order the materials and whether they're in stock.
- 3 / 6The customer's stock
Labels, jars or finished product that belong to the customer and are held by you, per lot. No more spreadsheet by email.
- 4 / 6Receipts and deliveries
What came in for the customer and what went out. With date, quantities and lots.
- 5 / 6Documents ready to take
Specifications and certificates in your house style, without your supplier's name. Shareable with a link.
- 6 / 6The release certificate
Per order, with the customer's reference, the lots used and the allergen and organic statement. Ready as soon as quality releases it.
What is different in this industry.
- Customer materials in your warehouse
Brands supply bulk, bottles and labels. Frontlink keeps stock per customer, so you know what is theirs and what is short before the run.
- A different specification per customer
Pack sizes, codes and checks differ per brand. The operator sees the customer's specification for this order on the tablet.
- Customers who keep asking
Brands want to know when their order is ready. In the customer portal they see status, stock and documents themselves.
What it looks like in practice.
A brand asks whether its 10,000 gift sets ship on Friday. In the portal it sees that the run is planned for Wednesday, that its sleeves are in stock and that the last 2,000 boxes arrive on Tuesday.
Example with fictional data.
- Customer sleeves in stock, 10,400Mon
- Last 2,000 boxes arrivingTue
- Run planned on packing line 3Wed 06:00
Solutions that deliver the most here.
- Orders and customer contactRequests arrive by email, as PDF or Excel. Frontlink calculates the quote, prepares the order in your ERP and keeps the customer informed all the way to shipment.
- Customer portalBrand owners call and email to ask where their order is, how much of their packaging you still hold and when the certificate comes. In the Frontlink customer portal they see it themselves, live from your floor and your ERP, and only what is meant for them.
- Warehouse and stockFrontlink knows per lot what is there, where it is and how long it is good for. The warehouse picks by shelf life, stock matches what was really used, and a lot can be traced in one click.
Problems we often see here.
- Line-side replenishment is visual chaosYou run out of packaging or ingredients at the line and lose production hours while someone hunts for materials.
- No real-time view of what's running and whether you're on trackManagement asks 'Are we on track?' and nobody trusts the answer until the shift is over.
- Inventory backflush is inaccurate and ERP stock levels lieERP says you have it. The line says you don't. Substitutions, scrap, and partial batches break backflush assumptions.
Frequently asked questions.
Can we keep stock per customer?
Yes. Customer-owned materials are kept per customer, with lots and locations, and consumption is booked per order.
Do our customers get access?
Yes, through the customer portal. Each customer sees only its own orders, stock and documents.
Can we record packing checks?
Yes. Code, seal and count checks per run are on the tablet and end up in the record of the order.
Which process takes you the most time?
Book a 30-minute call. We look at your own examples together.
Book a call